SHIPPING POLICY￼November 1, 2022 2022-11-01 17:50
At THANKBUNNY, we try delivering your order as early as possible within the stipulated
time frame. Right from processing to packaging to shipping, we maintain the highest
quality and safety standards. Please take the time to read through and understand our
Free Shipping for all orders within India. We offer free international shipping on
orders above 35,000 INR.
- The shipping charges, wherever applicable, are based on basket size. In cases
where the basket size becomes voluminous, we impose a nominal fee, as oversized
packaging charges to accommodate and safely deliver all the items ordered.
- For orders within India, shipping timelines are regulated by the state government and
are subject to delay if a lockdown is in place.
- Kindly note that the estimated delivery dates can be subject to delays due to
unforeseen circumstances faced by our delivery partners and are beyond our control.
We do our best to track your order and keep you updated, and will not be held
responsible for the delay.
- For international couriers, any additional charges (customs) will be levied if required,
according to the country of delivery and the shipping charges will be reflected on the
checkout page of our website.
- For international customers, the VAT/Import Duties/Local Taxes are borne directly by
the customer to be paid at the time of delivery to our courier partner. These taxes will be
charged over and above the product/order price you pay. These charges are
ungovernable, as they differ from country to country according to local rules and
- Custom charges might be applicable in case of delivery outside India. Customers will
be liable for customs charges in such cases.
- We request you provide us with your full address, PIN code, primary and an alternate
contact number at the time of order to make the delivery process smooth and efficient.
- We would not be held liable for the incorrect address provided, and no refunds can
be claimed by the buyer for any delay in delivery of the products.
- Your orders can take 5 to 10 working days from the date of receipt of the order to the
actual delivery date for domestic couriers and 12 to 14 working days for international
- Orders inclusive of pico/blouse service, take an extra 5 to 7 working days to be
- If you require any products to be delivered on any particular date, please write to us.
We will try our best to deliver on the requested date, and a tracking number will be
provided at the time of dispatch.
- To ensure that your order reaches you in the fastest time and good condition, we
only use the most reliable courier services to deliver the product to your destination.
- Delhivery, FedEx, DTDC, Shree Maruti courier, Blue dart and Professional courier
are our domestic delivery partners. Aramex International, DHL, TNT Express and FedEx
are our international delivery partners.
- The tracking details of the shipment, along with the carrier information, will be
mailed to you once the product is out for delivery.
- We do not entertain returns and exchanges on clearance sale orders.
- If the order placed by you includes multiple products, we usually combine them in a
single box before shipping. In the event you require them to be packaged separately,
please write to us at help@Thankbunny.com along with your order number. Packaging
and shipping the products in individual boxes may incur an additional charge.
- Throughout our packaging and shipping process, we have multiple quality
checkpoints to ensure the products reach you in the perfect state. In the unlikely event
that you notice the package is damaged or tampered with, we request you not to accept
it from the delivery personnel. Kindly notify us about it immediately via email, along with
pictures of the damaged packaging.
- If your order contains a gift and would like us to include a note along with it, please
send us an email along with your order number and the message to
- For any assistance or queries, please feel free to reach out to our Customer Care
Team at help@Thankbunny.com We would be more than happy to guide you through
the same and resolve your issues.